Scientific Research Only

1. Information We Collect

We may collect:

• Contact and account details: Name, email address, and, if you provide it, phone number.
• Order and shipping details: Billing and shipping addresses. Payment is handled by third-party providers; we do not store full payment credentials.
• Technical and usage data: IP address, browser and device type, operating system, pages visited, referring URLs, and time spent on the site.
• Marketing preferences: Whether you have opted in to promotional email (and, if applicable, SMS), and responses to campaigns.
• Cart and session data: Items in your cart and session behavior, which we may use for reminders (e.g., abandoned cart) if applicable.

2. How We Use Your Information

We use the data we collect to:

• Process and fulfill orders and arrange shipping
• Provide customer service and respond to inquiries
• Send order confirmations, payment instructions, and shipping updates
• Send marketing or promotional messages when you have consented
• Help prevent fraud and meet legal and regulatory requirements

3. Marketing Communications (Email and SMS)

When you give us your email or phone number, you may receive order-related messages (confirmations, tracking) and, if you have opted in, promotional emails or SMS. Phone numbers may be used for order updates and, where applicable, cart or marketing messages through our communication providers.

You can opt out of marketing at any time by using the unsubscribe link in our emails or replying "STOP" to SMS. Opting out of marketing does not stop essential order-related or legally required communications.

We do not share SMS opt-in consent data with third parties for their marketing.

4. Data Protection and Security

We use industry-standard measures to protect your data, including encryption for data in transit, secure payment processing through third parties, and limited internal access to personal information. No system is completely secure; by using our services you acknowledge the risks of transmitting information online.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only when needed to operate our business—for example with payment processors, shipping and logistics partners, and email or SMS service providers. We may also disclose information when required by law or to protect our legal rights. We do not share your data with third parties for their marketing purposes.

6. Cookies and Tracking

We use cookies and similar technologies to run the site, improve your experience, analyze usage, and support features such as shopping cart and session behavior (including for abandoned-cart type messaging where applicable). You can manage or disable cookies in your browser; continued use of our site constitutes consent to our use of cookies as described here.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a portable copy of your personal data, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond to verified requests within a reasonable period, typically within 30 days.

8. Data Retention

We keep personal data only as long as needed for the purposes in this policy, including to meet legal, accounting, or tax obligations. After that, we securely delete or anonymize the data.

9. Third-Party Websites

Our site may link to other websites. We are not responsible for their content, privacy practices, or security. We encourage you to read their policies before sharing personal information.

10. Children's Privacy

We do not knowingly collect information from anyone under 18. If we learn that we have received such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the Commonwealth of Massachusetts and the United States. By using our website, you agree that any disputes will be subject to the exclusive jurisdiction of the courts located in Massachusetts.